Response Letter typed out

Dear Alex

I am writing in response to your letter recieved 07.09.2009

Please accept my apolgies that you were under the impression your membership automatically cancelled after the initial three month period. I have enclosed a copy of your contract to which you signed for your information.

We give all members a 10 day cooling off period to which members can read and ingest the terms and conditions of their signed contract. If during that period members are unhappy with the membership they have the option of cancelling within these ten days. Clearly had you taken advantage of this you would have not only been aware that the contract was a rolling contract but if you were in disagreement you could have subsequently cancelled the contract.

I am appalled at your comments in your letter and your comparison with Fitness First staff to Nazi's is tantamount to racism. Not to mention your further references to African villagers or the disabled. It is the members responsibility to ensure that they read the contracts terms and conditions ans, as already mentioned the option to cancel is available in the first ten days of the membership.

This letter is confirmation that your account with Fitness First will be cancelled from the end of Oct 2009 and no further payments after October dues are met will be collected from your account.